Workflows

A workflow definition is the versioned state machine that describes which checks run, what data is collected, and when a case is complete, rejected, or ready for review.

A workflow run is one execution of a definition for a specific applicant or business. Most developer integrations create a run, send the applicant to a hosted collection flow, and then listen for webhooks.

Hosted collection flows

Hosted flows let you avoid building document upload, liveness, or recovery UI yourself. Your backend starts the workflow and thibit returns the identifiers and hosted URL needed to continue the applicant journey.

Manual review

A workflow can move from an automated path into case management when a rule, vendor response, or human decision requires manual review. The audit trail remains attached to the same case.